We are super excited to have received this notification from HotelsCombined this morning. It's the recognition from our guests that makes all the difference as it it what we are about & what we love to do and to receive a 10 out of 10 is just mind blowing. Thank you to all our guests who took the time to give feedback, we are both honored & humbled.
HotelsCombined recognize No.21 York to be among the best hotels in the United Kingdom.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
• At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
• We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
No 21 York boasts a high satisfaction rating among guests and travel industry experts, receiving 896 reviews for an impressive rating of 10.0 out of 10.
Alberto Castellucchio - Market Manager of HotelsCombined said :-
“We are thrilled to be working with the best hotels in United Kingdom and No.21 York is certainly among them."
"What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
"With this award, we’d like to make it even easier for every traveler to identify the best hotel for customer service and therefore the best value for their money”.